Blog
Insights for furnishers, operators, and reporting teams
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How to Report Accounts Included in Chapter 7 or Chapter 11 Bankruptcy Under Metro 2 and the FCRA
How should a furnisher report an account when a consumer files Chapter 7 or Chapter 11 bankruptcy, including situations with joint borrowers, reaffirmations, and discharge outcomes? Accurate bankruptcy reporting is both an operational necessity and a compliance requirement. Under the Fair Credit Reporting Act (FCRA), furnishers must maintain reasonable procedures to ensure accuracy and must…
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Reporting Accounts Included in Bankruptcy
How should an account be reported when it is included in a consumer’s bankruptcy, including situations with joint borrowers (filer and non-filer) and the industry’s simplified reporting approach? When an account is included in a bankruptcy, accurate credit reporting depends on separating (1) consumer-level bankruptcy indicators from (2) account-level performance data. Under Metro 2, the…
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Temporary Payment Relief Reporting in Metro 2®: Payment Holiday vs. Deferment vs. Forbearance
What are the available options for reporting an account that has regular payments temporarily postponed? Temporary payment relief has become a high-scrutiny reporting area, especially when consumers enter short-term hardship arrangements. Metro 2® treats “temporary” relief as a short-term schedule change with a defined end date, not a permanent modification. The compliance objective is to…
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How to Report Accounts in Dispute or Under Investigation Under Metro 2®
When an account is under investigation, Metro 2® guidance generally expects furnishers to continue reporting the account, but to add the appropriate legal-compliance indicator so the consumer reporting agencies and data users understand the context. The goal is to preserve accuracy, prevent re-aging or “hiding” of adverse information, and document the dispute status in a…
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What to Expect When Onboarding as a Data Furnisher With the Credit Bureaus
As you move forward with onboarding as a data furnisher with one or more of the credit bureaus (or their onboarding partners), you may be asked to provide information and/or agree to some or all of the requirements below. While every program is different, these are common themes that come up during credentialing and go-live.…
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How Should Student Loan Forgiveness and Payment Pause Programs Be Reported?
What are the correct procedures for reporting student loan forgiveness, deferment, and payment pause programs under FCRA and Metro 2® guidelines? Recent changes in federal student loan policy—including widespread payment pauses, new forgiveness programs, and evolving deferment/forbearance options—have made accurate credit reporting more important than ever. Both the Fair Credit Reporting Act (FCRA) and Metro…













